Return Policy

ViralVibe Vault 30-Day Return Policy

At ViralVibe Vault, we want you to be completely satisfied with your purchase. If you receive an item that is the wrong size, variant, or an incorrect item in general, we offer a streamlined 30-day return policy for exchanges. Please review the details below:

# Return Policy Overview

1. Eligibility for Returns:

   - You can return items that are the wrong size, variant, or incorrect items within 30 days from the date of delivery.

   - Items must be unworn, unwashed, and in their original packaging with all tags attached.

2. Initiating a Return:

   - To initiate a return, please contact our customer service team within 30 days of receiving your order:

     - Email: contact@viralvibevault.shop

     - Phone: 1-515-259-0353

   - Provide your order number and a brief explanation of the issue.

3. Return Shipping:

   - Upon approval, you will receive instructions on how to return the item.

   - Customers are responsible for return shipping costs unless the item was sent incorrectly.

4. Exchanges:

   - We offer exchanges for items of the same price or higher. If you wish to exchange for a higher-priced item, you will be required to pay the difference.

   - Exchanges are subject to availability.

5. Processing Returns:

   - Once we receive your returned item, we will process your exchange within 7 business days.

   - You will receive a confirmation email once your exchange has been processed.

6. Non-Returnable Items:

   - Certain items, such as final sale items or personalized products, may not be eligible for return.

7. Customer Support:

   - If you have any questions or need assistance regarding returns and exchanges, please reach out to our customer service team via email or phone.

We're committed to providing excellent customer service and ensuring you have a positive shopping experience at ViralVibe Vault. 

Thank you for choosing us!

For further information, please visit our website at [ViralVibe Vault](https://www.vibrantpicksvault.shop).